About Us

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Our Heritage

The history of the Bank can be traced to the end of the Second World War (WWII). Agitations from the indigenes against foreign imports led to a general boycott by the local population led by the Association of West African Merchants (AWAM).

The colonial administration decided to establish an entity that would facilitate the involvement of private indigenous persons in business. The Gold Coast Industrial Development Corporation (GCIDC) was therefore established in 1952.

48
Branches
3
Agencies

Mission & Vision

Our Mission

Our Mission is to offer the highest-quality, customer-focused banking services to our clients and to create value for our shareholders.

Our Vision

To be the leading financial institution in Ghana, driving economic growth and prosperity for all our stakeholders.

Our History

Seven decades of banking excellence and economic development in Ghana

1952THE BEGINNING

The Gold Coast Industrial Development Corporation (GCIDC) was established with budgetary appropriations to enable it provide financial support to the indigenes for the establishment of their own businesses. This followed agitations from the indigenes against foreign imports led by the Association of West African Merchants (AWAM).

1952-1960sINDUSTRIAL DEVELOPMENT

GCIDC encouraged entrepreneurship among the indigenes in the areas of furniture making and baking. This intervention helped develop the skills of the local carpenters and bakers in the use of mechanized saw mills as well as electric bakeries. GCIDC also upgraded the skills of people who were washing garments manually by mechanizing laundry activity.

1960sJOINT VENTURES

The Act paved the way for NIB to set up joint ventures because the Ghanaian manufacturers or the private sector did not have the required funding for start-ups. NIB set up over 100 joint enterprises including some of the defunct regional development corporations. Most of the major existing industries including Nestle Ghana Limited, Novotel (now Accra City Hotel), Kabel Metal (now Nexans Kabelmetal), Aluworks benefited from equity participation or funding.

1965AGRICULTURAL DEVELOPMENT

NIB's immense support to the agro-processing industry inspired the transformation of the Agricultural Department of the bank into the Agricultural Development Bank.

1960s-1970sMERCHANT BANKING

As a result of its expanding services to the corporate sector, NIB saw the need for a specialized banking and set up a Merchant Bank to concentrate on trade finance. The defunct Merchant Bank (now Universal Merchant Bank – UMB) was a joint venture with NIB.

1975DEPOSIT MANDATE

Following the enactment of NRCD 316, NIB obtained the mandate to start taking deposits only from the companies it had financed, but not from the general public. This was to ensure that the Bank adhered to its core mandate of providing development finance for industries.

1980sCOMMERCIAL BANKING

By 1980 NIB was offering commercial banking in order to complement its development banking services as a result of the problems associated with raising term-capital. The Bank initially borrowed from agencies such as the World Bank, IFC and EU. But in the 1980's the economic situation in Ghana was not conducive to access external credit. To address the situation, local deposits were mobilized to fund industries.

PresentNIB NOW

Currently, 70% of the Bank's portfolio is made up of loans to the Ghanaian private sector. NIB is a major lender to the Manufacturing, Building and Construction and Agro-processing sectors as well as the service industry. NIB PLC now operates as a Universal Bank focusing on development/commercial banking activities with 48 Branches and 3 Agencies nationwide.

Core Values

The principles that guide everything we do and shape our culture of excellence

COMPETENCE

We will be efficient and effective in our work to give our best each day.

CREATIVITY

We will come out with innovative ideas in providing solutions to our customers' needs.

CANDOUR

We will act with honesty and integrity in all our activities.

COLLABORATION

We will cooperate with each other to give the best service to our cherished customers.

Awards & Recognition

Celebrating our achievements and industry recognition over the years

2023 Award
2023

CIMG Award

5 Stars in Customer Satisfaction (Consumer Banking), 5 Stars in Service Quality (Business Banking), 5 Stars in Customer Satisfaction (Business Banking)

2022 Award
2022

CIMG Award

5 Stars in Service Quality (Consumer Banking), 5 Stars in Customer Satisfaction (Consumer Banking), 5 Stars in Service Quality (Business Banking), 5 Stars in Customer Satisfaction (Business Banking)

2021 Award
2021

CIMG Award

2016 Award
2016

1st Runner Up, Best Bank in Household/Retail Banking

2015 Award
2015

West Africa Awards, Best Investment Bank – Ghana

2014 Award
2014

Gold Award, Ashanti Financial Services Excellence Award

2013 Award
2013

Best performing DFI in Africa, (AADFI) awards

2012 Award
2012

Corporate Ambassador for Customer Service Excellence at the 3rd Ghana Customer Service Week Celebrations

2010 Award
2010

Gold Award, Industrial Finance, Ashanti Financial Excellence Services Award

2010 Award
2010

Silver Award, Agricultural Finance, Ashanti Financial Excellence Services Award

2005 Award
2005

Best Bank in Support of Industries – INDUTECH

2005 Award
2005

Silver Award, Best Bank, Industrial Finance – Ashanti Financial Excellence Services Award

2004 Award
2004

Most Socially Responsible Bank – Ghana Banking Awards

2003 Award
2003

Best Bank – Ashanti Financial Excellence Services Award

2003 Award
2003

Best Bank in Long Term Loan Financing – Ghana Banking Awards

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